Executive Operations Partner

Full-Time
New York, NY
Apply now

About HOBB

House of Beloved Brands (HOBB) is building the Cultural Food Operating System for independent retail.

We help culturally-rooted food brands from Latin America, the Caribbean, and emerging global communities access modern U.S. retail infrastructure through a connected ecosystem spanning commerce, storytelling, logistics, and market intelligence.

We’re building infrastructure for cultural commerce — modernizing how products move, how communities stay connected to heritage, and how underserved brands scale sustainably in the U.S. market.

About the Role

We’re looking for an Executive Operations Partner to work closely with HOBB leadership across Marketplace, Origins, and Atlas.

This is more than a traditional executive assistant role.

You’ll operate as a strategic force multiplier for leadership — bringing structure, clarity, coordination, and operational leverage across a fast-moving startup environment. You’ll help keep priorities aligned, communication flowing, initiatives moving, and the organization operating at a high level of execution.

You will manage executive operations, scheduling, communications, travel, project coordination, culture initiatives, and cross-functional alignment while helping build the operational systems that support HOBB’s growth.

This role is ideal for someone who thrives in ambiguity, anticipates needs before they arise, and enjoys building order inside mission-driven, high-growth environments.

What You’ll Do

Executive Partnership

Serve as a trusted operational partner to leadership by managing calendars, communications, priorities, and day-to-day coordination across multiple business initiatives.

Calendar + Strategic Schedule Management

Own complex scheduling across leadership, partners, suppliers, retailers, investors, and cross-functional teams. Protect leadership bandwidth while ensuring critical priorities move forward.

Cross-Functional Coordination

Help synchronize initiatives across:

  • Marketplace operations
  • Supplier onboarding
  • Retail partnerships
  • Origins storytelling projects
  • Atlas infrastructure initiatives
  • Investor and strategic partner communications

Inbox + Communication Management

Manage high-volume communications with professionalism, discretion, and responsiveness. Draft communications, coordinate follow-ups, and maintain momentum across ongoing initiatives.

Travel + Event Coordination

Coordinate travel, offsites, trade shows, supplier visits, retail tours, community activations, and leadership meetings with strong attention to detail and execution.

Operational Systems

Build and refine systems for:

  • Meeting preparation
  • Follow-up tracking
  • Leadership workflows
  • Internal communication
  • Documentation
  • Priority management
  • Project coordination

Culture + Team Experience

Support the development of HOBB’s internal culture by helping organize team rituals, collaborative working sessions, milestone celebrations, and mission-driven community engagement.

Special Projects

Take ownership of ad hoc operational initiatives that improve execution speed, organizational clarity, and strategic alignment as HOBB scales.

What You’ll Need

  • 4–8+ years supporting founders, executives, operators, or leadership teams in high-growth environments
  • Exceptional organizational and communication skills
  • Strong judgment and ability to manage confidential information with discretion
  • Ability to prioritize across multiple moving initiatives simultaneously
  • Comfort operating independently with minimal oversight
  • Experience managing complex calendars, travel, and executive operations
  • Strong written communication and stakeholder coordination skills
  • Ability to create systems and structure in ambiguous environments
  • Proficiency with:
    • Google Workspace
    • Slack
    • Notion
    • Zoom
    • Airtable or similar tools

Bonus

  • Startup or venture-backed company experience
  • Experience in food, retail, logistics, media, or commerce industries
  • Experience supporting founders directly
  • Project management or operations background
  • Multicultural or diaspora community experience

What Sets You Apart

You notice operational gaps before they become problems and proactively create solutions.

You can manage fast-moving schedules, competing priorities, and evolving projects without losing clarity or attention to detail.

You naturally improve systems, workflows, and communication patterns instead of simply maintaining them.

You care about the broader impact of helping independent retailers, cultural brands, and underserved communities gain access to modern infrastructure.

You figure things out quickly, communicate clearly, and move projects forward without needing constant direction.

What Success Looks Like

In Your First 30 Days

  • Build strong working relationships with leadership and core stakeholders
  • Learn HOBB’s operating rhythms, priorities, and communication workflows
  • Take ownership of scheduling, meeting coordination, and executive operations
  • Begin improving operational organization and follow-through systems

In Your First 60 Days

  • Create more scalable workflows for communication, scheduling, and project tracking
  • Improve cross-functional coordination across Marketplace, Origins, and Atlas
  • Support leadership planning for strategic initiatives, partnerships, and growth priorities
  • Begin independently managing operational logistics and special projects

In Your First 90 Days

  • Operate as a true strategic extension of leadership
  • Protect executive bandwidth while increasing organizational clarity and execution speed
  • Become a central coordination hub across teams, initiatives, and external stakeholders
  • Help build the operational foundation supporting HOBB’s next stage of growth

Join Us

If you want to help build the operational backbone of a company modernizing cultural commerce infrastructure — this is your opportunity.

At HOBB, you won’t just manage calendars.

You’ll help orchestrate the systems, relationships, and coordination behind a mission-driven company shaping the future of independent retail and diaspora commerce. (job-boards.greenhouse.io)

Apply now
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